Delivery Costs
Australia
- FREE Standard Shipping on Orders over $50 within Australia including GST.
- Standard Shipping on Orders under $50 is $10.00 within Australia including GST.
International Customers
- FREE Standard Shipping on Orders over $99.
- Standard Shipping on Orders under $99 is $14.95 including GST.
- Express Shipping is $19.95 including GST.
Please note: Customs fees are not included in the shipping price of your order. These fees are calculated at the shipping destination and are at the customers expense.
Australian Delivery
Please note that domestic orders are sent via Australia Post. Please ensure you have completed all address details to ensure your order arrives in the fast possible timeframe. We will endeavour to send your order to you within 5-7 business days of making your purchase.
Delivery Delays
Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in despatching your order we will contact you immediately to advise you of the reason for the delay. You may cancel such an order at any time prior to processing.
International Ordering
Where possible, Australia Post is our preferred supplier. International airmail orders are traceable to the point where they have left Australia. Deliveries of these orders are subsequently reliant on overseas postal services. We will provide as much assistance as possible in tracing misdirected items but cannot be responsible for items lost by overseas postal services. International Courier orders are traceable and fully insured and therefore replaceable if lost en route.
Additional Identification
Some international orders may require additional identification before being processed. The transmission of this information may affect estimated delivery times. We reserves the right to request additional identification prior to processing orders originating outside Australia.
Should you experience any issues with purchasing via our online shopping cart, please email [email protected] with the subject heading of “Shopping Assistance” and we will endeavour to assist you as soon as possible.
Customs and International Duty
Please be aware that your order may be subject to local Custom’s duties and/or local taxes in the country of destination. Please check with your local authority to ascertain applicable rates. Any additional charge must be borne by the recipient.